![]() ![]() With 2fa turned off, we could login to her google account on the new phone and have the fi support team activate her line there. All selected 2FA codes will be transferred from your old phone to the new one once you complete the scan automatically. Once we went through that workflow, we were in her account settings, and were able to turn off 2fa. Download and install Google Authenticator app on your new phone and scan the QR code that you see on your old phone at this point. Get backup codes: To add backup codes, tap. Under 'Signing in to Google,' tap 2-Step Verification. Tap Menu Settings your account name Manage your Google Account. However, it finally worked when we tried the "forgot email?" link on - they asked for her recovery email address, the name she used on her google account, and her google account password (all things which we thankfully had access to). On your iPhone or iPad, open the Gmail app. ![]() She got a verification code at her hotmail email address but it still didn't allow her to login to her google account, it just sent her yet another one of those "we’ll send a link to sign in to your account in 48 hours" emails. However, nothing worked when we went through the account recovery process at. ![]() She still had her gmail password and access to a hotmail email address which she'd set as her recovery email address for her gmail. In our endless searching of ways to get out of this, it sounds like some people inadvertently lost their google account when they switched their phone numbers, but it's particularly dangerous for google fi users since your phone number is completely dependent on access to your google account. Especially given google seems to have force-converted her to using 2-step verification back in 2021, but didn't force her to generate backup codes when they did that. Yes, in retrospect, she should have generated backup codes for 2fa and had a physical security key and so on, but we (and I'm sure many others) were unaware of all that. Use 2-Step verification for all your online accounts. After you use a backup code once it’s gone for good. In addition to your password, 2-Step verification adds a quick second step to verify that its you. ![]() These are the one-use codes that allow you to login into your account if you lose access to your OTP token. Losing her phone almost resulted in her losing her google account and her phone number, each of which she's had for 15+ years. Backup codes Google, as well as some of the other websites where you can protect your user account with two-step authentication, provides backup codes. My wife's phone was stolen and therefore she couldn't receive two-factor authentication codes for signing into her google account, and therefore she couldn't switch to a new phone. A backup code is used for verification on. You are the only person who can use these codes. (This is E2EE.) You could get carjacked on the way to the bank, or the bank could have an employee go rogue, or someone could blow up the vault with safe deposit boxes, but your precious keys would remain secure.We narrowly averted a disaster others have posted about here, so we wanted to post our story in case it helps others. These codes are associated with your email address and are unique. Yubico Authenticator before 6.0 Instructions. You have successfully configured your YubiKey for authenticator codes Setting Up Your YubiKey in Legacy Yubico Authenticator for Desktop. You also have to trust the bank employees won’t access them, and will always properly safeguard the vault holding the safe deposit boxes.īut since someone can steal your safe deposit box key (so to speak-people often reuse passwords or use weak ones), you can get more protection by first wrapping and sealing those house keys in a way only you can undo. You can repeat the process for other YubiKeys for backup using the same account. In theory, they’re safe-so long as you never lose your safe deposit box key and no one makes a duplicate unbeknownst to you (i.e., someone discovering or guessing your Google account password). Think of it like leaving a set of important house keys in a safe deposit box. Instead, will ask you to set up a new two-factor authentication method, such as a phone, an authentication application, a security key, backup codes. You can have more.)Į2EE better shields you if your Google account (or more catastrophically, Google’s servers) becomes compromised. (This is just one 2FA account stored in Google Authenticator. ![]()
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